Healthcare Technology

Healthcare AI platform engineering for US care organizations.

Pulse builds intelligent healthcare software for providers, clinics, health systems, digital health companies, and healthcare startups—with LLM, RAG, and AI agent architectures designed for safety, auditability, and operational control.

Care Intelligence System

One connected decision architecture.

Patient → Data → AI → Workflow → Insight → Outcome

Patients

Data

AI

Workflow

Insight

Outcome

  1. 01 Patients
  2. 02 Data
  3. 03 AI
  4. 04 Workflow
  5. 05 Insight
  6. 06 Outcome
01

Healthcare AI

AI-enabled applications architected for clinical and operational workflows, with deterministic controls around model behavior.

02

Agentic Workflows

Agentic coordination patterns for triage, routing, and operational handoffs with policy checkpoints and human escalation.

03

LLM Applications

LLM-powered copilots and assistants tuned with domain constraints, evaluation benchmarks, and production monitoring.

04

RAG Systems

Retrieval-augmented generation pipelines with source governance, freshness controls, and grounded response guarantees.

05

Clinical Intelligence

Decision-support services that surface timely context to care teams while preserving accountable human judgment.

06

Healthcare Operations

Operational intelligence services across scheduling, capacity, handoffs, and administrative flow optimization.

07

Patient Experience

Patient engagement systems that coordinate journeys across intake, communication, and follow-up pathways.

08

Automation

Healthcare automation that reduces administrative friction while preserving auditability, traceability, and ownership.

09

Healthcare Data

Healthcare data platforms that normalize and govern cross-system signals into actionable operational intelligence.

10

Digital Health Platforms

Composable digital health platforms connecting care delivery, engagement, data, and digital service layers.

11

Interoperability

Interoperability architectures that exchange data through secure, versioned APIs and governed integration contracts.

AI Solution Landscape

Cloud-ready healthcare AI solutions—no data center required.

Ten proven AI solution categories for US healthcare organizations. Every platform operates as cloud SaaS with a HIPAA Business Associate Agreement, per-seat or per-encounter pricing, and zero on-premise infrastructure.

01

Clinical Documentation

Ambient AI Scribes

Ambient AI Scribes

Challenge

Clinicians spend 1–2 hours daily on post-visit charting, contributing to burnout and reducing face-to-face patient time across solo practices and multi-site groups.

Solution

Cloud SaaS ambient AI scribes record the visit conversation and draft structured notes directly into the EHR. Solutions like Abridge, Microsoft/Nuance DAX Copilot, and Suki serve enterprise systems, while Freed and Heidi offer affordable per-seat pricing designed for solo and small practices. All operate under a HIPAA BAA with no on-premise infrastructure required.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
02

Front Office Automation

AI Voice Agents for the Front Desk

AI Voice Agents for the Front Desk

Challenge

Front desk staff are overwhelmed by call volume—booking, rescheduling, refill requests, and after-hours inquiries—leading to missed calls, patient churn, and the cost of additional FTEs.

Solution

AI voice agents from Assort Health, Hello Patient, Curogram, and Simbo handle inbound and outbound calls autonomously: scheduling, rescheduling, prescription refill routing, and after-hours triage. Delivered as cloud SaaS with HIPAA BAA, per-encounter pricing, and no data center. Each agent substitutes for additional front-desk staffing.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
03

EHR Modernization

Cloud EHR with Embedded AI

Cloud EHR with Embedded AI

Challenge

Legacy EHR systems lack native intelligence, forcing clinicians to manually code encounters, triage inbox messages, and summarize complex charts without AI assistance.

Solution

Subscription cloud EHRs from athenahealth, Elation, DrChrono, CareCloud, and eClinicalWorks now bundle embedded AI for coding suggestions, note summarization, and inbox triage. Per-seat SaaS pricing with HIPAA BAA—no data center, no capital outlay. AI features activate inside existing clinical workflows.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
04

Revenue Cycle

AI Revenue Cycle Management

AI Revenue Cycle Management

Challenge

Denied claims, undercoding, and manual appeal workflows cost practices thousands in lost revenue monthly. Traditional RCM processes are slow, error-prone, and labor-intensive.

Solution

AI-powered RCM platforms from Candid Health, Adonis, CodaMetrix, and AKASA deliver autonomous coding, real-time claim scrubbing, denial prediction, and auto-generated appeal letters. Cloud SaaS delivery with HIPAA BAA and per-encounter pricing. Fast ROI by reducing denials, eliminating undercoding, and accelerating reimbursement cycles.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
05

Payer Operations

Prior Authorization Automation

Prior Authorization Automation

Challenge

Prior authorization is one of the most time-consuming administrative burdens in healthcare—manual evidence gathering, packet assembly, fax submissions, and status tracking across payers.

Solution

Automation platforms from Cohere Health, Anterior, and Latent pull clinical evidence from the EHR, assemble authorization packets, submit electronically, and track status in real time. The Abridge/Cohere ambient-to-auth integration captures clinical context during the visit and routes it directly into the authorization workflow. Cloud SaaS, HIPAA BAA, per-encounter pricing, no data center.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
06

Patient Access

Digital Intake & Patient Engagement

Digital Intake & Patient Engagement

Challenge

Paper-based intake, manual insurance verification, and one-way communication channels lead to no-shows, registration errors, and poor patient satisfaction scores.

Solution

Digital engagement platforms from Phreesia, Luma Health, Klara, and Curogram deliver online intake forms, insurance card capture, two-way texting, AI-driven no-show prediction, and automated waitlist backfill. Per-seat cloud SaaS with HIPAA BAA. No hardware, no data center—patients engage from any device before, during, and after the visit.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
07

Virtual Care

Remote Patient Monitoring & Virtual Care

Remote Patient Monitoring & Virtual Care

Challenge

Practices lack infrastructure to continuously monitor chronic patients between visits, missing both clinical intervention opportunities and billable RPM/CCM revenue.

Solution

Cloud RPM platforms from Optimize Health, Athelas/Commure, and HealthSnap ingest device data (blood pressure, glucose, pulse oximetry), apply AI alerting and trend analysis, and enable practices to bill RPM and CCM codes as a new revenue line. HIPAA BAA, per-patient SaaS pricing, no data center. Devices ship directly to patients.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
08

Diagnostic Imaging

Cloud-Delivered Diagnostic AI

Cloud-Delivered Diagnostic AI

Challenge

Small imaging centers and rural sites lack on-site radiologist coverage for real-time triage, leading to delayed reads, missed critical findings, and limited service hours.

Solution

Cloud diagnostic AI from Aidoc and Viz.ai provides triage imaging with priority flagging and automated routing. Butterfly iQ delivers handheld ultrasound with AI guidance for point-of-care use. Teleradiology-as-a-service extends specialist coverage to rural sites. All cloud SaaS with HIPAA BAA and per-study or per-seat pricing—no PACS server, no data center required.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
09

Value-Based Care

Population Health & Analytics

Population Health & Analytics

Challenge

Mid-size groups taking on value-based contracts need risk stratification, quality measure reporting, and care gap identification—but lack the data infrastructure to deliver.

Solution

Population health platforms from Innovaccer and Arcadia unify clinical, claims, and social determinant data for risk stratification, quality reporting, and care management workflows. Cloud data services from AWS HealthLake, Google Cloud Healthcare API, and Azure Health Data Services provide FHIR-native foundations. All cloud SaaS with HIPAA BAA, per-seat or per-member pricing, no data center.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center
10

Security & Compliance

Compliance, Security & Infrastructure Automation

Compliance, Security & Infrastructure Automation

Challenge

Healthcare organizations face continuous HIPAA and SOC 2 audit requirements, encrypted communication mandates, and disaster recovery obligations—often managed manually with spreadsheets and checklists.

Solution

Automated compliance platforms from Vanta and Drata provide continuous HIPAA/SOC 2 evidence collection, policy management, and audit readiness. Paubox delivers HIPAA-compliant encrypted email. Cloud backup and disaster recovery services ensure business continuity. All cloud SaaS with HIPAA BAA, per-seat pricing, and zero on-premise infrastructure.

Cloud SaaS HIPAA BAA Per-Seat / Per-Encounter Pricing No Data Center

Security, Privacy & Responsible AI

Designed with US healthcare data protection in mind.

Designed with HIPAA aligned security and privacy requirements in mind. Healthcare solutions can be architected to support appropriate safeguards for protected health information, subject to the applicable implementation and contractual requirements.

  • PHI protectionControls and data flows designed to support protection of protected health information where applicable.
  • Contractual readinessEngagements can account for Business Associate Agreements where the relationship and implementation require them.
  • Administrative & technical safeguardsAccess controls, role-based authorization, encryption, audit logging, and secure cloud architecture designed in from day one.
  • Privacy by designData minimization, least-privilege access, and secure API architecture as standard engineering practice.
  • Responsible AI & agentsPurpose-fit intelligence with human oversight, review paths, policy boundaries, and clear ownership for consequential decisions and automated agent actions.

Next step

Talk with Pulse about healthcare technology.

Clinical workflows, operations, patient engagement, LLM and RAG knowledge systems, or digital health platforms—share the architecture challenge.